We arrive at 9 in the morning and immediately begin putting the jewelry out, checking emails and voice messages, meeting with our jewelry repair person, answering the phones, checking for bridal registry orders from the web, confirming the gift delivery schedule for the day, checking more emails, answering more phone calls (the phone never stops ringing during the holidays), processing all online orders, double-checking the engraving orders for accuracy, wrapping the engraving orders, setting them out for delivery or putting them on the hold shelf after we call customers to let them know their gifts are ready for pick up, calling customers about their completed jewelry repairs…
…and, before you know it, it’s 10 a.m. and time to open the doors!
I know, you’re probably thinking, it’s only 10 a.m.? There is a LOT to do in the hour before we open our doors. I didn’t even mention dusting, vacuuming,
opening all the drawers (registers), double-checking displays, restocking any
inventory that was sold from the floor with back-stock…the list goes on.
Nor did I mention everything that happens upstairs in our
accounting and receiving offices.
This is one of the things I love about retail: you're never bored! Every day is different and filled with surprises!
Which brings me to this thought: this is the season of surprise about wonder at the birth of Jesus. In my daily busy-ness, I do my best to remember the reason for the season.
That seems like a nice place to end for the night, so...goodnight and God bless!
